Personal data controller
Personal data controller is RiftCat Sp. z o.o based in Białystok (Poland) at ul. Żurawia 71/2.30, 15-540 Białystok, NIP 9662097894, registered in the commercial register of the National Court Register, XII Commercial Division, KRS number 0000561611.
We may collect and process personal data from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. We process only the necessary data. We do not require disclosure of sensitive data.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
RiftCat sp. z o.o. may collect and use Users personal data for the following purposes
In order to fulfill an agreement/contract
Personal data is processed by RiftCat to allow Users to use services provided by RiftCat via electronic means.
To improve customer service
Data you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. The data will not be subject to profiling without your consent.
To improve our Site
We may use feedback you provide to improve our products and services.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive and that can be of interest to them.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
- In other cases when we have legal obligation to process personal data, i.e. for tax or accounting purposes.
How we protect your data
We adopt appropriate data collection, storage, processing and protecting practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a TLS secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal data
We do not sell, trade, or lend Users personal data to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We can use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We can disclose your personal data to third parties only in the scope necessary to fulfil contracts/agreements we concluded with you, that is, among others: for the purposes of online payments, accounting, or services related to operation and maintenance of the website.
For how long will we process your personal data
We will process your personal data for the entire time you have an account in our website. We will cease to process your data when you ask us to do so. Please keep in mind that without us processing certain data, it may be unable to use some of our services.
What are your rights
You can demand to remove your personal data - it’s the ‘right to be forgotten’. You can also withdraw your consent for processing of your data. If you notice that the data we process are incorrect or incomplete, you also have the right to demand us to amend them. You are also entitled to gain access to the data concerning you that we process. On your request, we must provide you with information on the data we process.
You have the right to file a complaint in relation to us processing your data to the supervisory body, the function that the President of the Office for Personal Data Protection currently serves. (address: Generalny Inspektor Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warszawa).
In certain cases, despite your demand, we will still be allowed to process your personal data. It is mainly the case when such processing is needed to settle, pursue or defend a claim.
How to delete your personal data from our database
Send an email to [email protected] with a data erasure request. Your personal data will be deleted from our database. Remember to send us this email from the email you have registered on our Site. If you made any purchase on our Site, we will keep the necessary billing data for tax purposes while all other information will be deleted.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
RiftCat uses Google Analytics to help analyse how visitors use its services. Google Analytics uses “cookies”, to collect standard internet log information and visitor behaviour information in an anonymous form.
Compliance with children's online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
dealings with this site, please contact us at:
RiftCat sp. z o.o.
This document was last updated on 13/10/2021